awayteam logo symbol white

Privacy Policy

Effective Date: August 23, 2022


This Privacy Policy outlines the policies and practices of AwayTeam Travel, LLC (“AwayTeam”) and governs data collection and usage of, and any mobile applications. For the purposes of this Privacy Policy, unless otherwise noted, all references to “AwayTeam”, “Website”, “Company”, “we”, “us”, or “our” includes AwayTeam Travel, LLC, a Florida limited liability company,


Our Website is a platform for event participants to book hotel rooms for sport events throughout the United States. AwayTeam is committed to collecting, using, and distributing Personal Information responsibly and in accordance with this Privacy Policy. This Privacy Policy describes how we collect Personal Information through our Website, as well as how we use Personal Information, and the manner in which we may disclose or share your Personal Information.


If you utilize the Website on behalf of a company or organization, you hereby represent and warrant that you have the requisite authority to provide agreements and consents under this Privacy Policy on behalf of such company or organization to create a binding agreement, and any subsequent reference herein to “you” shall be understood by the parties to be a reference to the applicable company or organization, and all consents and agreements herein shall be provided by such company or organization and all of the Personal information provided by such company or organization or by any of its employees or other persons affiliated therewith.


If you do not consent to the collection, use, and disclosure of your Personal Information in accordance with this Privacy Policy when utilizing the Website, do not provide us with any Personal Information. It is important to note that some features and services on the Website cannot be provided if we do not receive required Personal Information from you.


We reserve the right at any time and from time-to-time to modify, edit, and update this Privacy Policy and we shall do so at our sole discretion. You should review this Privacy Policy regularly to make sure that you are aware of any changes. Your use of the Website on and after the date on which we post the revised terms constitutes your acceptance of this Privacy Policy as revised.




For the purposes of this Privacy Policy, the term “Personal Information” means your: (a) Name, (b) Legal Address, (c) Email Address, (d) Phone Number(s), and (e) any other information you voluntarily provide to us.


We do not collect any Personal Information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Website. These may include (a) registering for an account on our Website, (b) signing up for special offers from selected third parties, (c) sending us an email message, (e) or submitting your credit card or other payment information on the Website. We will use your Personal Information for, but not limited to, communicating with you in relation to services you have requested.




AwayTeam may share your Personal Information with trusted partners to (a) receive and process your comments and response to your comments, about our Company or the Website, and for other business activities, (b) provide access to the Website, (c) comply without our legal obligations and regulatory requirements, (d) provide information to anyone working with or for AwayTeam as needed for the provision of the Website, such as our agents, and service providers, (e) detect and protect AwayTeam and third parties from error, negligence, breach of contract, fraud, theft, or other illegal activity, and which may include sharing Personal Information with our insurers and to otherwise communicate with our insurers, (f) to generate analytics and statistical data, and (g) for any other purpose for which AwayTeam has your consent.


AwayTeam may disclose your Personal Information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on AwayTeam, (b) protect and defend the rights or property of AwayTeam, and (c) act under exigent circumstances to protect the personal safety of users of AwayTeam or the public. 


If we sell our Company or merge with another party, or engage in corporate restructuring or other corporate functions, your consent is hereby provided, and will be otherwise implied, to transfer your information, including Personal Information, to our successor for the same purposes as set out in this Privacy Policy.




The successors and assigns of AwayTeam may collect, use, and disclose your Personal Information for substantially similar purposes as set forth in this Privacy Policy.




AwayTeam does not actively or knowingly collect Personal Information from children or anyone below the age of majority in their applicable jurisdiction. We are committed to protecting the privacy of children. If Personal Information has been collected inadvertently from a child, the child’s guardian may contact us for the purpose of permanently deleting this information. If we believe that any person under the age of majority in his or her jurisdiction of residence is using the Website, we will not process any Personal Information of that person.




We may also collect non-personal information from or about you, so long as that information does not identify you as an individual. Other non-personal information may be collected or derived by us in the course of operating the Website.


We may also generate anonymized data that will not include any information that specifically identifies you as an individual.


We may further generate aggregated data. Aggregated data consists of, but is not limited to, information pertaining to multiple individuals, the number of visitors to the Website, the number of users of the Website, and average time spent on any services provided by the Website, the location of users of the Website, etc.




We employ reasonable physical, electronic, and procedural safeguards that are designed to protect our systems, Website, and Personal Information under our control against unauthorized access and use.


However, no preventative measures can be 100% guaranteed to protect against unauthorized access and use of your Personal Information. Accordingly, we cannot guarantee the security of your Personal Information. We also cannot guarantee that the preventative measures that we have in place will prevent theft and loss, unauthorized access, disclosure, use, modification, or transfer of your Personal Information.


You bear the full responsibility for the storage, maintenance, control, and protection for all Personal Information and other information and data that is processed or otherwise utilized by the Website. We bear no responsibility for such Personal Information and other information and data whatsoever.




The Website may contain links to other websites and third-party services. While we try to link only to websites and services that share our high standards and respect for privacy, we cannot say for sure if this is the case.


We may engage third-party service providers to assist with the provision of the Website. For example, third-party service providers may store Personal Information and other information, provide services via their platforms, and if we obtain your credit card information, we may employ third-party payment processors to receive payment information and to process payments for our services. 


AwayTeam is not responsible whatsoever for the content of, or the privacy practices employed by other third-party entities, their websites, or their services. Such third-party service providers may require you to agree and comply with their terms, conditions, and policies. You bear all responsibility and liability relating to such third-party terms, conditions, and policies and your compliance therewith. Any use by you of third-party links and/or services is at your sole risk and liability. We do not bear any responsibility or liability for any Personal Information or other information you provide to such third parties.





While we take steps to protect your Personal Information, AwayTeam cannot guarantee the security of any information, including Personal Information, you transmit to us. AwayTeam will not be responsible whatsoever for the inadvertent disclosure of your Personal Information or theft of your Personal Information. Consequently, AwayTeam, its affiliates, related companies and arms’ length companies, and any directors, officers, employees, and agents do not provide any representation, warranty, or guarantee that your Personal Information will be protected against misuse, loss, or modification. We do not accept nor bear any liability for the security of your, or any other person’s Personal Information.




Each time the Website is utilized by a user, our web server or other tools may collect and log certain information in access logs. Such access logs may be kept for a reasonable period of time. Such access logs may include, but are not limited to, the date and time of any such access, and other information pertaining to your activities relating to the Website. These logs are used solely for performance, site administration, and security reviews. These logs are not sold to third-party organization. We may use this non-personal information to optimize the Website and for other purposes relating to our business, products, and services.


By accessing and browsing the Website, you agree that AwayTeam, or any third-party it engages or that assist it, may collect, disclose, access, transfer, process, store, use, or otherwise handle any information collected about you through the Website or that you provide to us through the Website, as described in this Privacy Policy.




We may, from time to time, use “cookies” solely for security and authentication purposes. AwayTeam may use cookies to calculate Website usages and to improve the operation and performance of our services. Cookies also allow us to set preferences for you so that you may not have to re-enter them the next time you visit our Website.


Most websites use cookies in order to make them work, or to work more efficiently, as well as to collect information for the owners of the Website. Cookies assist Website owners in understanding how users access and use Websites, so the owner of the Website can develop and improve the design, layout, content, and function of the Website and its related services.


Cookies are small text files that a Website saves on your computing device when you visit the Website. Cookies save and retrieve pieces of information about your visit to the Website. Cookies can enable the Website to remember your actions or preferences (including login information, language, font size, and other display preferences) over a period of time, so you don’t have to re-enter them each time you visit the Website.


If you are uncomfortable with the use of cookies, you can disable cookies on the website by changing the settings in the preferences of your device’s options menu. However, please be aware that if you do delete and block all cookies, parts of the Website may not work because the cookies we use are necessary for parts of the Website to operate.


If you do not wish to accept cookies from the Website, please leave the Website immediately and then delete and block all cookies from the Website.




We recognize that you may have the right to access your Personal Information in accordance with applicable state and federal laws. Any access to request your Personal Information must be made in writing to


We may charge a reasonable fee for providing information in response to an access request, and upon request, we will provide an estimate of any such fee upon receiving a request to access Personal Information. We may require a deposit for all of or part of the fee.


In some situations, we may not be able to provide access to certain Personal Information as the right to access Personal Information is not absolute. If we do not provide you with the requested Personal Information, we will notify you in writing and explain our reason(s) for not fulfilling your request to access your Personal Information.


If you are unsure whether we have a record containing any of your Personal Information and would like to confirm the same, please send an email to indicating all email addresses that you may have given us.



If you decide at any time that you do not want to receive any email materials to which you have subscribed, you may choose to unsubscribe to these emails by following the instructions at the end of the email message. Alternatively, you can contact us by phone at (813) 591-5259 or by email at




AwayTeam will respond to questions and concerns relating to our Personal Information handling practices and this Privacy Policy. Please direct such questions to




Please contact AwayTeam to obtain further information about our policies and procedures, to seek access to the Personal Information we may have about you, or if you have any unresolved inquiries or concerns. We will respond to you promptly to try to resolve your inquiries or concerns. We may need to ask for your Personal Information to verify your identity. We can be contacted by phone (813) 591-5259 or by email at